Returns & Exchanges
We want you to be fully satisfied with your Napapijri purchase, which is why we offer a hassle-free return policy within 30 days of delivery. All items must be returned in their original condition, unworn and with all tags attached, to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging or a sturdy box, ensuring all original labels and tags are still attached to the garments.
Attach the Label
Print the prepaid shipping label provided by our portal and securely fix it to the outside of your return package, covering any old shipping marks.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your receipt; you will receive a confirmation email once your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing